Last updated August 9, 2026. These terms govern your use of the website, customer dashboard, Web Dialer, and Android app (together, the "Service") operated by Teleconnect Solution ("Teleconnect," "we," "us," or "our").
You need an account to use the Service. You are responsible for the accuracy of the information you provide at signup and for keeping your login credentials, including your two-factor authenticator, secure. You must be authorized to use any phone number or business information you add to your account.
You agree not to use Teleconnect for unlawful calling activity, including unsolicited robocalling, harassment, or calls to numbers on a do-not-call list you are required to honor. We may suspend or terminate accounts used in violation of this section.
Teleconnect lets you record calls from the Web Dialer and the Android app. You are responsible for complying with the recording and consent laws that apply to you and the people you call, including any requirement to notify or obtain consent from the other party.
Paid plans are billed monthly through Stripe on a recurring basis until you cancel. Each plan includes a set number of minutes per month; once those minutes are used, outbound calling is paused until your plan renews or you upgrade. You can upgrade, downgrade, or cancel your plan at any time from Billing & Plans in your dashboard. Cancelling stops future billing but does not refund the current billing period.
Business numbers are assigned from Teleconnect's available number pool. Numbers remain associated with your account only while your account is active and in good standing.
You can view and revoke devices signed in to your account, and you can set how long your call history and recordings are retained, from your account settings. You are responsible for any activity that happens under your account if you share your login credentials.
You may stop using the Service and cancel your plan at any time from your dashboard. We may suspend or terminate an account that violates these terms or is used unlawfully.
We work to keep the Service available, but calling depends on your internet connection, your browser or device, and third-party carriers, and we do not guarantee uninterrupted service.
We may update these terms as the Service changes. Continued use of the Service after an update means you accept the revised terms.
Questions about these terms can be sent through our Contact page.